Need a Little Help?

Our team are here to answer all of your questions. If you can’t find the answer you’re looking for below, send us an email and we’ll be happy to help – [email protected]

WHAT IS BEAUTII?

At Beautii we’re dedicated to creating innovative solutions for modern beauty needs. Our team of professionals will come to your home, office, hotel or event and make looking good easy. Book and pre-pay via phone or email. Online booking will be available very soon, sign up to BEAUTII NEWS to be the first to know.

HOW DOES BEAUTII WORK?

Find the beauty appointment you want by checking out the HAIR, MAKE-UP, NAIL and LUXE beauty services that we have to offer online. Fill in the relevant details on our booking system; we promise it won’t take long. We’ll send you a booking conformation with all the details before a trained professional comes to your door to begin your personal pampering experience. Alternatively, contact a member of the Beautii team by phone – 0207 428 1870 or email – [email protected] to make your appointment.

WHAT STYLES DO YOU OFFER?

Browse our HAIR LOOKBOOK and MAKE-UP LOOKBOOK for inspiration or choose something yourself for a bespoke look.

HOW TO PREPARE FOR MY BEAUTII APPOINTMENT?

For blow-drys, wash your hair before the appointment and have a place to sit near an electrical outlet. Our professionals will bring all the products and tools they need, but let them know if you have products that you would prefer they use, or if you have any allergies.

If you’re rushed for time or have booked an office appointment, our stylists can always style and blow-dry off dry hair.

For make-up applications, be ready with a clean face and no make-up on your eyes. For in-office appointments, our artists and stylists can lightly clean the skin and dampen hair as needed.

HOW DO I PAY FOR MY BEAUTII APPOINTMENT?

Payment can be made over the phone during working hours or via email. Our online booking service will be available very soon, sign up to BEAUTII NEWS to be the first to know.

I’M HAVING TROUBLE BOOKNG ONLINE – WHAT DO I DO?

We’re really sorry if you have experienced any problems booking online with us. If you’re experiencing difficulties please email [email protected] or call on 020 7428 1870 and we’ll get the problem fixed.

HOW FAR IN ADVANCE CAN I BOOK?

For online bookings, you can book up to 4-hours on the day and up to 2 months ahead. If you have a more urgent booking, give our team a call and we will try our best to accommodate your booking, additional travel charges may apply.

IF I AM AT THE OFFICE, CAN I HAVE A BLOW DRY WITH DRY HAIR?

Yes. We recommend wet hair but it’s by no means a necessity.

DO YOU DO WEDDINGS?

Yes we offer dedicated wedding services alongside hen party packages. Take a look at our WEDDING PAGE for more information.

WHO ARE THE BEAUTII PROFESSIONALS?

Our team of professionally trained hairdressers, make-up artists, manicurists and beauty experts have been selected by industry insiders at top editorial agency (and also our sister company) Carol Hayes Management. So you can guarantee they’re the best in the business. Their experience varies from working at top London salons to doing editorial, commercial and fashion work.

CAN I SELECT MY BEAUTII PROFESSIONAL?

Your Beautii professional is selected based on your profile and the professional’s location. If, however, you’ve used a particular Beautii professional before, you can call or email us to request them again.

WHAT IF I HAVE QUESTIONS ABOUT THE PRODUCT THAT’S BEING USED?

There will be variation in each our professionals kits, but all kits have been brand and hygiene checked. If you do have any questions, please don’t hesitate to contact the team at [email protected]

WHAT HAPPENS IF MYSELF OR MY BEAUTICIAN ARE RUNNING LATE?

If you are running more than 30 minutes late, please contact Beautii – [email protected] – or you professional directly. Please allow up to a 15 minute window if your beautician is running late, anything after this please contact Beautii – our team are professional at every level and will make every effort to be on time.

HOW DO I CONTACT BEAUTII?

Drop us an email or give us a call. You could even write us a letter.

Email: [email protected]
Phone: 0207 428 1870
Address: 5-6 Underhill Street, London, NW1 7HS

CANCELLATION POLICY

We understand that plans change, so if you cancel over 24-hours before your appointment, we won’t charge a cancellation fee. However, if you cancel with 24-hours from your appointment you’ll be charged the full fee. If you are late for your appointment your time will be cut where necessary. However, if you are more than 15 minutes late for your appointment it will be at the discretion of your Beautii professional whether they decide to proceed with the appointment.